Terms of Service

This Web site and TrustedHomeContractors.com’s services are offered to you, conditioned on your acceptance, without modification, of the following terms, conditions, and notices contained in this agreement (the “Terms and Conditions”). Your use of this Web site or submission of service requests via telephone constitutes your agreement to all such terms, conditions, and notices in effect at such time. If you have any questions regarding these Terms & Conditions, you may contact us at www.TrustedHomeContractors.com.com. We may amend these Terms & Conditions at any time by posting a revised version of these Terms and Conditions on the TrustedHomeContractors.com Website. These Terms & Conditions were last updated on 03/09/2013.

Services

At TrustedHomeContractors.com we are committed to making your experience a positive one. Upon entering your information and the request for which you would like a service professional, we will match you with service professionals in your area, if any, who may be interested in fulfilling your service need.

However, we do not guarantee that we will be able to match your service needs with a service professional or that there are service professionals in your area that are either capable or willing to complete your service needs. We make no guarantees or representations regarding the skills or representations of such service professional or the quality of the job that he or she may perform for you if you elect to retain their services. TrustedHomeContractors.com may inform you of certain offers or discounts provided by a service professional. Such offers or discounts are made solely by the service professional, and TrustedHomeContractors.com does not guarantee or warrant the pricing or discounts that a service professional may offer you. Any quotes provided by Service Professionals via the TrustedHomeContractors.com website are not contractually binding offers, are for informational purposes only, and cannot be accepted on or via the TrustedHomeContractors.com website. No contractual arrangement is created based upon the quotes provided to you from Service Professionals (or your scheduling of an appointment with a Service Professional) via the TrustedHomeContractors.com website.

To contract with a Service Professional, you must work directly with the Service Professional. TrustedHomeContractors.com does not endorse or recommend the services of any particular service professional. It is entirely up to you to enter into a direct contract or otherwise reach agreement with a service professional, and we do not guarantee or warrant their performance on the job or the outcome or quality of the services performed. The service professionals are not employees or agents of TrustedHomeContractors.com, nor is TrustedHomeContractors.com an agent of the service professionals. TrustedHomeContractors.com does not perform, and is not responsible for, any of the services requested by you in your service request. Your rights under contracts you enter into with service professionals are governed by the terms of such contracts and by applicable federal, state, provincial and local laws. Should you have a dispute with any service professional, you must address such dispute with the service professional directly, AND YOU HEREBY AGREE TO RELEASE TrustedHomeContractors.com (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) AND ANY OTHER PERSON, FIRM, OR ENTITY (INCLUDING OUR BUSINESS PARTNERS SUCH AS A PRODUCT MANUFACTURER OR SUPPLIER WHO MAY EMPLOY THE TrustedHomeContractors.com MATCHING UTILITY) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH SERVICE PROFESSIONALS.

Information You Provide To Us

Upon using the TrustedHomeContractors.com services, you will be prompted to disclose certain information about yourself and your service requirements, and you will be able to store information, such as home services records, on our Web site. Some of this information will be sent to service professionals who will need this information to respond to you or to other persons or entities in connection with our business. By providing this information to us, or by submitting a service request, you are requesting, and you expressly consent to being contacted by us and by our service professionals and providers via phone, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable “Do Not Call” list, in order that we may provide the services set forth on our site, to service your account, to reasonably address matters pertaining to your account or for other purposes reasonably related to your service request and our business, including marketing related emails. For complete details on our use of your information, please see our privacy statement. You agree that by completing a service request, you are entering into a business relationship with TrustedHomeContractors.com and its partners and thus agree to be contacted by TrustedHomeContractors.com and/or its partners. You promise that all information you provide will be accurate, current and truthful to the best of your knowledge. If you provide any information that is untrue, not current or incomplete, or TrustedHomeContractors.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, TrustedHomeContractors.com has the right to refuse any current or future use of the TrustedHomeContractors.com services (or any portion thereof) by you.

Call Recording

You acknowledge and agree that TrustedHomeContractors.com may monitor and/or record any telephone calls between you and TrustedHomeContractors.com.

Your Use Of The TrustedHomeContractors.com Services

You acknowledge and agree that your use of the TrustedHomeContractors.com services is for your personal use and not for advertising purposes. You may not use the TrustedHomeContractors.com website or services to recreate or compete with the TrustedHomeContractors.com services, to solicit or harass TrustedHomeContractors.com service professionals, or for any other purpose not contemplated herein. If it is determined or suspected by TrustedHomeContractors.com in its sole discretion that you are misusing or attempting to misuse or circumvent the TrustedHomeContractors.com services or system, or are using or attempting to use them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, infiltrating, fraud, advertising, jamming or spamming, TrustedHomeContractors.com reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.

Notice Specific to Documents and Information Available On This Web Site

Permission to use documents (such as articles, content, informational items and FAQs) from the TrustedHomeContractors.com server (“Server”) is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such documents from the Web site is for your informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Educational institutions (specifically K-12, universities and state community colleges) may download and reproduce the Documents for distribution in the classroom. Distribution outside the classroom requires express written permission of TrustedHomeContractors.com. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Documents specified above do not include the design or layout of the TrustedHomeContractors.com Web site or any other TrustedHomeContractors.com owned, operated, licensed or controlled site. Elements of TrustedHomeContractors.com Web sites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any TrustedHomeContractors.com web Site may be copied or retransmitted unless expressly permitted by TrustedHomeContractors.com. TrustedHomeContractors.com AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TrustedHomeContractors.com AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THE TrustedHomeContractors.com WEB SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TrustedHomeContractors.com AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

Links To Third Party Sites

The links in the TrustedHomeContractors.com Web site will let you leave TrustedHomeContractors.com’s Web site. The linked sites are not under the control of TrustedHomeContractors.com and TrustedHomeContractors.com is not responsible for the contents or functionality of any linked site or any link contained in a linked site, or any changes or updates to such sites. Your use of such third party linked sites is governed by the terms and conditions, and privacy policies, of such linked sites. TrustedHomeContractors.com is not responsible for webcasting or any other form of transmission received from any linked site. TrustedHomeContractors.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by TrustedHomeContractors.com of the site.

Service Professional Prescreening Procedures and Disclaimers

TrustedHomeContractors.com performs screening solely at the time the service professional applies for membership in the TrustedHomeContractors.com network, and therefore a service professional’s information may change or expire over time. Thus, TrustedHomeContractors.com cannot and does not warrant or represent that profile and screening information is up to date. TrustedHomeContractors.com is under no obligation to update a service professional’s screening information. We recommend that before working with a service professional you verify that information presented in the service professional’s profile, including any applicable state-level license, is still accurate, current and/or acceptable.

DISCLAIMER: TrustedHomeContractors.com EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED RELATING TO THE PRESCREENING PROCESS, CRITERIA, PROCEDURES, OR INFORMATION OBTAINED OR PRESENTED IN THE PRESCREENING PROCESS OR DISCLOSURES INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR THAT THE SCREENING OR VERIFICATION PROCEDURES OR STANDARDS ARE SUFFICIENT OR THAT THE INFORMATION RECEIVED IN THESE SCREENING OR VERIFICATION PROCEDURES IS ACCURATE, TIMELY OR ERROR FREE.

Articles And Other Content

TrustedHomeContractors.com provides certain content relating to home improvement, repair, maintenance (“Articles”), on the TrustedHomeContractors.com website. Such Articles are provided “As-Is”, without any warranties or representations, and you assume all liability and responsibility for your use of such Articles. You understand and agree that the Articles do not provide advice, and that such Articles are no substitute for the advice of a professional.

INDEMNIFICATION. YOU AGREE TO INDEMNIFY TrustedHomeContractors.com, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CO-BRANDERS, AND OTHER PARTNERS AND HOLD THEM EACH HARMLESS FROM ANY AND ALL CLAIMS OR DEMANDS, INCLUDING ATTORNEY’S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING FROM YOUR USE OF THE TrustedHomeContractors.com SERVICES OR IN CONNECTION WITH THE TrustedHomeContractors.com WEB SITE OR YOUR VIOLATION OF THESE TERMS AND CONDITIONS, OR ARISING FROM YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY.

General Provisions

You acknowledge and agree that the TrustedHomeContractors.com services are provided to you on an “AS IS” basis without any warranty whatsoever, and your sole and exclusive remedy, and TrustedHomeContractors.com’s sole obligation to you or any third party for any claim arising out of your use of the TrustedHomeContractors.com services or the TrustedHomeContractors.com Web site, is that you are free to discontinue your use of the TrustedHomeContractors.com services or the TrustedHomeContractors.com Web site at any time. EXCEPT AS EXPRESSLY SET FORTH HEREIN, TrustedHomeContractors.com EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU AGREE THAT TrustedHomeContractors.com SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF TrustedHomeContractors.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES AND PROVINCES,