Why Trusted Home Contractors is Trusted
Collection Of Information
Some information provided to us by clients, customers, contractors and other third parties might be considered private or personal. We will only collect such personal information if it is necessary for us to carry on our business and provide our services to you. We collect most personal information directly from you. For example, we will collect personal information when you fill in an application form, deal with us over the telephone, send us a letter, visit our web sites, and/or when you visit us in person. The type of personal information we collect may include your name, mailing address, telephone number, email address, date of birth , annual income and other financial details, place of work, portfolio of your business, your profile , photos and videos related to home improvement services, credit history and your transaction history. There may be occasions when we need to source personal information about you from a third party. For example, we may collect personal information from a credit-reporting agency, our business alliance partners, third party brokers and government agencies.
Use Of Information Collected And Disclosure Of Personal Information To Others
We may use or disclose personal information held for the primary purpose for which it is collected (e.g. provision of our services, including administration of our services, notification to you about changes to our services, record-keeping following termination of our services to you and technical maintenance). We may also use such information for a purpose related to the primary purpose of collection and where it would reasonably be expected by you that we would use the information in such a way. This information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you.
In addition, we are permitted to use or disclose your personal information:
Where you have consented to the use or disclosure; Where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety; Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities; Where such use or disclosure is required under or authorized by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process); Where we reasonably believe that the use or disclosure is quite necessary in the prevention, investigation, prosecution and punishment of crimes or wrongdoings including any proceedings before any court or tribunal, or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.
Our web site may contain links to other web sites and those third party web sites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of web sites that are linked to or from our web site.
Security And Storage
TrustedHomeContractors.com places great importance on the security of all information of our customers, clients and contractors. We have security measures in place to protect against the loss, misuse and alteration of personal information under our control. Personal information is de-identified or destroyed securely when no longer required by us. TrustedHomeContractors.com retains the information you provide including your contact and credit card details to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes. This information is held on secure servers in controlled facilities. Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions. No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect users’ personal information, TrustedHomeContractors.com cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so are at their own risk. Once TrustedHomeContractors.com receives your transmission, it makes every effort to ensure its security on its systems. Ultimately, you are solely responsible for keeping your passwords and/or account information secret.
Access To And Correction Of Personal Information
TrustedHomeContractors.com is committed to maintaining accurate, timely, relevant and appropriate information about our customers, clients and web-site users. A request for your personal information, will give you access to that information by mailing to info@TrustedHomeContractors.com. Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you. If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.
TrustedHomeContractors.com collects information from the internet using “IP files”. When you visit ‘TrustedHomeContractors.com’ web site to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognized by our web server), date and time of your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help us improve our services. We may automatically collect non-personal information about you, such as the type of Internet browsers you use,, what device you use to access the site, and the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites.
Our web site may contain links to other web sites and those third party web sites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our web site.